You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below. If you cannot find what you’re after feel free to contact us via the form on this page or Contact Us. We are here to help!
What do I need to bring?
If you are attending for a biomechanical assessment (injury review), please bring or wear shorts, bring the shoes you wear the most or fit your orthotics into.
Please also bring any current xrays/scans etc.
Do you need a referral?
No, a referral is not necessary. If you have a chronic condition, such as diabetes or rheumatoid arthritis , then you may be eligible for an allied health medicare referral from your GP. Your eligibility is determined by your doctor and they can allocate you up to five visits for allied health services per calendar year. Medicare will subsidise your visit and provide a rebate of $58.
Clients who have a Department of Veterans’ Gold Card, who wish to see us using their Gold Card require a D904 referral from their GP.
How Do I Pay?
All treatments are to be paid for on the day. Eftpos and HICAPS are available.
Do you have a cancellation fee?
Yes, we do. Please follow the link to see our policy.
Telehealth (Video Consultation)
- for Injury